Professional New Zealand fingerprinting services for identification and immigration
Book an appointment at one of our locations throughout New Zealand
If you need your fingerprints taken, for a background check or immigration reasons for example, we have experienced fingerprinters at a number of locations around the country, from Whangarei to Dunedin.
How much does it cost?
The fingerprinting service is $50 for one set of fingerprints.
Each additional set in the same appointment will cost $30.
How it works
Our fingerprinting service is done manually with an ink pad either on one of our pre-printed forms or you can bring in your own specific form.
What you need to know
Appointments are for one person at a time. If you're a family or a couple, you will need to book separate appointments for each person.
Due to the nature of our fingerprinting service, if you're unwell or have been in contact with anyone who has travelled internationally within the last 14 days, we would appreciate you delaying your appointment. Please visit the Ministry of Health website for further information.
You must bring your passport with you or another form of suitable photo ID such as a valid recognised driver’s licence. Your ID must be current and valid. We can’t accept photocopies.
You need to know the fingerprinting template you need. We hold a generic form endorsed by New Zealand Police and also an FBI form (FD-258).
It can take a few attempts to get acceptable prints so make sure you’ve got extra time when you book.
Our team will need to physically help you and control the movement of your hands to capture your fingerprints.
If you need to scan your inked fingerprints, you’ll need to ensure that they're scanned with a high resolution scanner. Your NZ Fingerprinting Service location may offer this service, otherwise you would need to visit your local library or print shop.
We'll only use the information you give us for the purpose of managing your booking – your personal information won’t be collected or stored for any other reason.
South African Documents
NZ Fingerprinting Service can only provide fingerprinting services for some non-enabling South African documents, such as: visa applications, work permits, extensions to stay and police checks. Valid and/or current passport is the only acceptable form of photo ID.
If you need fingerprints for other South African documents such as a passport renewal, you’ll need to visit the South African High Commission. Please contact the South African High Commission in Wellington if you need more information or clarification.
Criminal Record/Background checks
Criminal Record checks in Canada are administered by the Royal Canadian Mounted Police (RCMP). Canada will only accept ink fingerprints - your ink fingerprints have to be sent to an accredited fingerprint digitising company of your choosing in Canada. See the relevant RCMP page for a list of accredited companies.
It is your responsibility to check with your chosen accredited company and confirm which fingerprinting form(s) are acceptable. Please bring this form with you to your appointment as we don't hold these in stock.
NZ Fingerprinting Service can't complete fingerprinting for Canadian Visa applications. Fingerprinting services for visas cannot be provided at police stations nor our locations, nor can it be done at the High Commission in Wellington or the Consulate and Trade Office in Auckland. VFS Global is the only agency in New Zealand that's able to perform fingerprinting for Canadian Visa applications. Please check the Canadian Immigration website before proceeding with your application.
Japanese Police Clearance
You need to obtain a fingerprint form in advance from one of the following offices:
Embassy of Japan in Wellington
Consular Office in Christchurch
Consulate-General of Japan in Auckland
Fingerprinting services for Australian Visa applications aren't available at NZ Fingerprinting Service locations or police stations.
To lodge a visa application for Australia in New Zealand, you'll need to attend an Australian Visa Application Centre (AVAC) in person to provide biometrics unless you're excluded or exempted from the programme. For further information please visit newzealand.embassy.gov.au.
Your hands can bear the brunt of a busy lifestyle or job and this can affect the quality of your fingerprints. Dry, worn down or rough skin, sweaty hands and other skin conditions can make it difficult for us to get a good quality set of prints.
If your hands are dry or rough, use a good quality moisturiser for at least a few days prior to having your prints taken and minimise your contact with detergents and other chemicals like harsh soaps and cleaning products.
Stay well hydrated prior to coming in to have your prints taken as this helps to plump out the skin.
Before you come in, thoroughly clean your hands by washing them using a mild detergent and patting them dry or air drying them. If you have dry or rough hands apply a moisturiser. If you have sweaty hands use an alcohol based hand sanitiser.
For eczema, psoriasis or other skin conditions you’ll probably have recommendations from your health care professional. Use your prescribed treatment as directed.
Free replacement fingerprints
If your fingerprints are rejected due to poor quality fingerprinting, we will replace your prints free of charge at any NZ Fingerprinting Service location, provided you can:
show a valid receipt.
show us the letter of rejection you received from the identification authority that you obtained the fingerprints for that clearly states the reason for rejection being due to poor quality fingerprints. You can either bring the letter into a NZ Fingerprinting Service location or it can be emailed to firstname.lastname@example.org.
This offer applies to fingerprints printed onto the NZ Fingerprinting Service template that's based on the New Zealand Police form and fingerprints printed onto the United States FBI FD-258 form.
You’ll not be eligible for free replacement fingerprints if the form you selected when you had your prints taken wasn't acceptable to the identification authority you needed the fingerprints for, or if you altered the printed form in any way.
Please note that your application can be rejected for reasons other than non-compliant fingerprinting. We take no responsibility for these rejections.